Help & Support
Getting started
Create your account, complete your profile, and verify your phone. Verified profiles get faster responses and higher trust.
Posting a listing
- Add clear photos and a direct title.
- Include location, condition, and a realistic price.
- Mark your item as sold when it is gone.
Messaging and offers
- All chats stay linked to the listing for clarity.
- Use in-app chat to keep a full record.
- Be specific about pickup, delivery, and timing.
Account and verification
You can update your email, password, and notification preferences in Settings. Your listings stay linked to your user ID even if you change your email.
Support
Use the in-app Help & Feedback screen or email support@sokdlala.com. We reply within 24 hours on business days.